Clicky

Philadelphia Casino Fined $100K As PCGB Doubles Down on Compliance Enforcement - PennsylvaniaCasinos.com News : PennsylvaniaCasinos.com News
fined
Published on
Update on

Stadium Casino RE, LLC, operator of Live! Casino and Hotel Philadelphia, was recently slapped with a $100,000 fine for collecting proxy sports wagers, a blatant violation of the Pennsylvania Gaming Act. The violation involved more than $287,000 in phone wagers on sports over a period of eight days at the casino.

This kind of wagering is known as proxy betting as the bettor is not present at the casino and someone else places the bets on their behalf. According to Pennsylvania gambling rules, engaging in proxy betting is forbidden.

The Details

Deputy Enforcement Counsel Dustin Miller of the PGCB said that these violations were brought to the attention of the Bureau of Casino Compliance two years ago when one of the sportsbook’s employees flagged questionable betting activity.

Several sportsbook staff at Live! Casino made 15 bets totaling $287,421 on behalf of an absent customer. Tom Diehl, VP of Legal for Live! Casino admitted that the employees had bypassed anti-proxy wagering procedures by using personal phones.

As expected, there were consequences. Three casino workers who were engaged in the misconduct were fired and their licenses were revoked. The customer was also placed on the state’s involuntary exclusion list, which prevents him from gambling at any casino in the state.

Setting Precedence

After that, Live! Casino implemented strong safeguards to avoid such violations in the future. Some of these measures include making it easier to monitor larger bets (by reducing the surveillance notification threshold to $10,000), making it illegal to use personal cell phones in the sportsbook area and replacing them with company phones with limited use, posting prominent signs to emphasize that proxy wagering is prohibited, and increasing staff training on responsible gambling and compliance.

But they are not the only ones who are very keen on the future of compliance. On a similar note, the Pennsylvania Gaming Control Board (PGCB) is stepping up its anti-fraud efforts by instituting stricter Know Your Customer (KYC) policies and implementing MFA. At their most recent meeting, the PGCB put eleven names on the iGaming fraud Involuntary Interactive Exclusion List. PGCB Communications Director Doug Harbach said that these techniques have reduced the number of fraud instances, emphasizing how well they work to improve security for online operators and players.

Businesses can now easily confirm their customers’ identity and spot suspicious activity thanks to the Know Your Customer legislation. Each operator is required to conduct multi-factor authentication (MFA) on all devices every 14 days and to have their security evaluated by third-party companies once a year. In addition, vulnerability testing must be conducted periodically and all player data must be encrypted.

Latest Headlines

A Look at the Hollywood Casino App: Is It Worth the Hype?

It has been just about two months since PENN Entertainment introduced its stand-alone Hollywood Casino app to players in Pennsylvania, and the buzz around its launch has yet to settle. Built on PENN’s proprietary technology, this app aims to bring a seamless, casino-first experience to the state’s growing iGaming audience. But how well has it […]

Pennsylvania iGaming Growth Outpaces Sports Betting in First 2025 Revenue Report

After a great 2024, Pennsylvania’s gaming industry has had a strong start in 2025, with total gaming revenue reaching $529.1 million in January, marking a 10.9% year-over-year increase. However, the month’s performance was a tale of two markets whose performance will certainly have a bearing on the future. While iGaming continued its rapid growth, sports […]

Pennsylvania iGaming’s Record-Breaking Growth in 2024: A Blueprint for 2025?

Pennsylvania’s online casino market ended 2024 on a high note, setting benchmarks that could shape the future of iGaming across the U.S. With all the competitive platforms now available to players in 2025, the Keystone State has become a hub of innovation, competition, and revenue generation. The past year’s success not only showcases the state’s […]

Pennsylvania’s Skill Games Debate Still Alive in 2025

Pennsylvania Skill games—slot-like machines that blend elements of chance and skill—are a growing presence in small businesses and social clubs across the Keystone State. Yet their unregulated status has sparked fierce debates among lawmakers, the casino industry, and the public. Now, they are in the spotlight again. As the Pennsylvania General Assembly reconvenes on January […]

Caesars Raises the Stakes with Exclusive Pennsylvania Live Dealer Studio

Caesars Entertainment has unveiled its first-ever branded live dealer studio for Pennsylvania, offering a premium online gambling experience that mirrors the luxury of their Caesars Palace Las Vegas gaming floor. Available through Caesars Palace Online Casino, Horseshoe Online Casino, and Caesars Sportsbook & Casino, the Philadelphia-based studio features five blackjack tables—including a VIP-exclusive option—a roulette […]

Similar Stories in Gambling

A Look at the Hollywood Casino App: Is It Worth the Hype?

It has been just about two months since PENN Entertainment introduced its stand-alone Hollywood Casino app to players in Pennsylvania, and the buzz around its launch has yet to settle. Built on PENN’s proprietary technology, this app aims to bring a seamless, casino-first experience to the state’s growing iGaming audience. But how well has it […]

Pennsylvania iGaming Growth Outpaces Sports Betting in First 2025 Revenue Report

After a great 2024, Pennsylvania’s gaming industry has had a strong start in 2025, with total gaming revenue reaching $529.1 million in January, marking a 10.9% year-over-year increase. However, the month’s performance was a tale of two markets whose performance will certainly have a bearing on the future. While iGaming continued its rapid growth, sports […]

Pennsylvania iGaming’s Record-Breaking Growth in 2024: A Blueprint for 2025?

Pennsylvania’s online casino market ended 2024 on a high note, setting benchmarks that could shape the future of iGaming across the U.S. With all the competitive platforms now available to players in 2025, the Keystone State has become a hub of innovation, competition, and revenue generation. The past year’s success not only showcases the state’s […]

Pennsylvania’s Skill Games Debate Still Alive in 2025

Pennsylvania Skill games—slot-like machines that blend elements of chance and skill—are a growing presence in small businesses and social clubs across the Keystone State. Yet their unregulated status has sparked fierce debates among lawmakers, the casino industry, and the public. Now, they are in the spotlight again. As the Pennsylvania General Assembly reconvenes on January […]